The safety of your furniture is one of our top priorities!
For this reason, every product is covered by an insurance preventing the damages of transportation.
The courrier will contact you telephonically a few days before the delivery to let you organize; otherwise it will offer you the opportunity to trace and follow your expedition thanks to a code that will be given to you by us at the moment of the shipping.
The delivery is always made at street level but it will also be possible to request upstairs delivery, which is a special and exceptionnal service that will demand an additional charge from the applicant.
The assembly isn't provided for in the majority of the cases, because many products come already assembled, such as the chairs for example, or with only a minimum level of difficulty: most of the times it's just a matter of putting the elements together by following easy instructions and by handling simple tools.
On the other hand there are products that need the intervention of qualified professionists to be assembled because they are more complex, as for example libraries or beds that need specific skills.
For this reason Net and Feel offers an assembly service to its clientele: it is a paid service available for the customers that request it and that consists in sending a team of specialised assemblers that will effectuate the assembly and the implementation of the piece of furniture purchased, with the safety and the guarantee of a job well done.